Information in English



Together with my team I want to offer you the best possible care. On this website you will find how my practice is organized, what expertise we have, how you can reach us, how you can get a repeat-prescription, what to do in case of an emergency, and a lot more. Click at the top of the page and you will find what you need. If not, just call.  


Opening hours & Emergencies 

 Monday to Friday:  8.00 - 12.30 and 13.30 - 17.00 hrs

 The practice is closed every day between 12.30 - 13.30 hrs and Thursday after 12.30 hrs


Practive is cloced because of holiday / scholing


Monday the 6 th of August till Monday the 27 th of August 2018

If you need a general practitioner for an emergent matter during our absence, you can call our practice and press 9. You will be automatically transferred to one of the available practices in Wassenaar.



In an acute emergency, call 112 

Emergency during opening hours: tel (070) 511 20 75, option 1 

Emergency during evenings, night, weekends, and holidays: SMASH general practitioners (The Hague) tel (070) 346 96 69


Repeat prescriptions 

Repeat prescriptions can be requested 24 hours a day (not during our absence):  

phone (070) 511 20 75, select option 2, fax (070) 514 00 26  

Prescriptions can be picked up at your pharmacy after two business days:  

  • Apotheek Mediq
  • Langstraat Apotheek
  • Apotheek Wassenaar Zuid


How do we work?

Consultations  Consultations are held on Monday, Tuesday, Wednesday, Thursday morning and Friday, between 8.00  and 11.00 and between 14.00 and 15.30 hrs. Only on appointment.   

Ten minutes are reserved for a consultation. If you require more time, please let us know when scheduling your appointment.  

Running a practice demands a lot of administration (especially these days). I do that on Thursdayafternoon.  

Accordingly, thursdayafternoon after 12.30 the practice is closed. If you can't wait to see me until the next day and really need a GP, you can contact Dr. Van Dongen, Buurtweg 113a, tel (070) 517 96 76 or Dr. Kettenis, Hofcampweg 65, tel (070) 511 24 60. 

House calls   I only make house calls to patients who are unable to visit the practice for medical reasons. You can request a house call for the same day through my assistants between 08.00 and 10.00 o’clock.  

Consultations by phone  Consultation by phone is available by phone only. You can request a consultation by phone from the assistant between 8.00 and 10.00. 


The team and our expertise  

Elke Stenfert - owner and general practitioner on Monday, Tuesday, Wednesday and Thursday

Farschid Afscharzade - general practitioner on Monday and Friday 

Petra Hoevers - nurse pracitioner  

Willie Bol - assistant  

Gerie van der Oever - assistant

Petra Hoevers works on Monday, Tuesday, and Wednesday.  

You can make an appointment with her for: diabetes, astma and COPD, high blood pressure, Elder care, quitting smoking, incontinence advice.

You can contact Willie Bol (Wednesday, Thursday, and Friday) and Gerie van der Oever (Monday and Tuesday) for: 

  • Consultation with the general practitioner
  • House calls
  • Telephone consultation with the general practitioner
  • Consultation the primary care assistant
  • Pap smear
  • Repeat prescriptions, or 
  • An appointment with the assistants themselves for woundcare,  injections, warts, blood pressure, cleaning out ears, and removing stitches. 
  • We have reserved Tuesdays between 13:30 and 14:30 and Thursdays between 14:00 and 16:00 for this. Please call Rianne or Willy for an appointment in advance. 


Psychological help 

Mental health care from a psychologist can be arranged by our practice. The care is readily accessible and there is no waiting list. The care falls under basic health services if you have a Dutch Insurance. Consultations are held in the Health Centre at Hofcampweg 65.  

Remco van Galen

Leon van den Bergh

Nicolette van Beelen

Prem Kroon


Non Appearance Fee  

It is inconvenient for a practice if a patient does not appear at an appointment. We lose time and it also means that somebody else could have been helped who was turned down. To reduce the number of no-shows and to compensate the costs of not coming to an appointment, we charge a fee.  

This fee is charged directly to the patient. The insurance does generally not pay it out because no medical care was provided.  

You have to cancel the appointment 12 hours in advance. 

The fees:  

  • Consultation of 10 minutes: € 13,-   
  • Consultation of 20 minutes: € 22,-    
  • For special treatments: € 33,-   

If you do not cancel your appointment in time we will send you a bill.